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Oct 23, 2024 - 2:00 pm ET/1:00 pm CT

Enhancing Outreach, Marketing, and Engagement Through Empathic Design

Summary The book Empathy-Driven Marketing for Libraries https://alastore.ala.org/content/empathy-design-empathy-driven-marketing-libraries offers step-by-step strategies for understanding why people visit the library and tailoring your marketing with personalization that resonates with users on a deeper level. It provides real-world solutions for understanding your target audience through empathy and demonstrates how to gather and use data to develop messages and […]

Jul 11, 2024 - 2:00 pm ET/1:00 pm CT

Cultivating an Inclusive Environment: Engagement and Outreach in Academic and Public Libraries

  Summary Engagement is the key to student success and patron support, and diversity and inclusion lead the way to reaching new patrons and meeting current patrons where they are. Revisiting new and old methods of engagement with patrons can build an environment where they feel supported, involved, and seen. In this presentation, learn how […]

Apr 26, 2024 - 2:00 pm ET/1:00 pm CT

How Trauma and Stress Impacts the Well-Being of BIPOC Library Workers

  Summary This presentation delves into the profound effects of trauma and stress on the well-being of library workers, with a focus on the experiences of BIPOC (Black, Indigenous, and People of Color) professionals. Trauma, whether stemming from singular incidents or prolonged circumstances, poses significant challenges to individuals' mental health and overall well-being. Through personal […]

Feb 7, 2024 - 2:00 pm ET/1:00 pm CT

AI Challenges: Taking a Critical Look at Racial Bias and Ethics

  Join us for a conversation about the basics of AI tools and the challenges around Ethics and Racial Bias. The presentation will focus on the following topics: Introduction to AI Algorithmic Bias and its Impact Representation in Training Data Fairness and Equity Ethical Use of AI Transparency Community Engagement Education and Awareness Ongoing Monitoring […]

Jan 30, 2024 - 2:00 pm ET/1:00 pm CT

Breaking Barriers: HBCU Legacy, Future Investments, and North Carolina A&T’s Success Model

Summary Explore the enduring legacy of Historically Black Colleges and Universities (HBCUs) despite historic underfunding and discuss future investment visions. Highlight the vital partnership between libraries and faculty, drawing inspiration from North Carolina's A&T successful model. Delve into the success story of North Carolina Agricultural and Technical State University (NC A&T), exemplifying a decade-long trend […]

Dec 14, 2023 - 2:00 pm ET/1:00 pm CT

How to Build Organizational Trust in Chaotic Times

Summary With organizational trust, employees are better engaged with work and organizational goals. But the last three-plus years have impacted work in every way. Everything about how we work (virtual to hybrid to back to office), what we want for our work (equity in salary and benefits), and even why we work (changes with generations […]

Oct 12, 2023 - 2:00 pm ET/1:00 pm CT

The Internet Generation: Connecting with Gen Z in the Library Landscape

Summary: The next generation of students and library workers is purpose-driven with a global mindset. Not a monolith, they are the first generation to grow up without memory of a time before the internet. This generational snapshot will help academic librarians understand experiences and perspectives of our Gen Z students and team members. Panelists: Hilary […]

Sep 18, 2023 - 2:00 pm ET/1:00 pm CT

Career Challenges & Experiences for Mid-Career/New Archivists and Librarians of Color

  Summary: Please join and listen to our panel of mid-career and new archivists and librarians of color as they share their career experiences. The topics include getting that first job, what would you have done differently in graduate school, what has been your greatest challenge so far, what has surprised you the most, have […]

Jul 12, 2023 - 2:00 pm ET/1:00 pm CT

Racial & Gender Bias in Search Engines

Summary Many library users believe that when they use a search engine, they are always getting factual, unbiased, and objective results. But search engines and the algorithms that power them are not neutral. This session explores some of the racial and gender biases found in search and looks at how these biases impact search results. […]

Jun 20, 2023 - 2:00 pm ET/1:00 pm CT

Intersection between Cognitive Disabilities and the User Experience

Description Having an understanding of both cognitive disabilities and the user experience will help you to develop virtual content that is both accessible and easy to use for people who interact with it. When it comes to accessibility, cognitive disabilities are often overlooked and hard to address because of the challenges of creating content that […]

Apr 25, 2023 - 2:00 pm ET/1:00 pm CT

Library Preparedness: Formalizing and Supporting the Diversity Residency Experience Using a Resident Centered Framework (RCF)

  Recruitment of diverse library candidates is often a stated goal and priority for many libraries and archives and one way academic libraries attempt to meet this goal is by creating diversity resident librarian positions. These diversity library residencies are temporary, entry-level professional positions that are designed to introduce a new professionals from underrepresented ethnic […]

Apr 12, 2023 - 2:00 pm ET/1:00 pm CT

Attracting and Engaging a Diverse Student Workforce at George Mason University (GMU)

Summary George Mason University Libraries was one of 10 institutions selected to participate in Hampton University's Grant Leading the Charge: Advancing the Recruitment, Retention and Inclusion of People of Color within the Library and Information Science Field, funded through Institute of Museum and Library Services RE-246407-OLS-20. Project leads and researchers Kat Bell and Katara Hofmann […]

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