How to Build Organizational Trust in Chaotic Times
With organizational trust, employees are better engaged with work and organizational goals. But the last three-plus years have impacted work in every way. Everything about how we work (virtual to hybrid to back to office), what we want for our work (equity in salary and benefits), and even why we work (changes with generations at work) is in question. Gaining or sustaining organizational trust and support between employees and the organization are products of organizational decisions that impact employee satisfaction. How and when organizations, leaders, and managers should engage the practice of trustworthiness while continuing to lead through ongoing and impactful change will be discussed.
Nikhat Jehan Ghouse is the Director of Diversity, Equity, Inclusion, and Accessibility at the University Library System of the University of Pittsburgh. Nikhat is also an Organization Development Consultant through her firm, Jehan Consulting with expertise in change management, process consulting, strategic planning, leadership development, team building, coaching and equity, diversity, & inclusion. With over 20 years of professional library experience and eight years in organization development, Nikhat used her expertise to help individuals and organizations grow and manage change. Nikhat received her Master of Science in Organization Development from American University, her MLIS from the University of Pittsburgh, and her Bachelor of Arts in History from Cleveland State University. Name pronunciation: https://namedrop.io/nikhatghouse.